Replacements: Replacements of confirmed registrations are subject to a charge of € 30,00 per participant after April 20^th, 2019.

VAT
Conferences that take place in Italy are liable for Italian VAT as they are classed under VAT legislation as “services” and therefore VAT is charged by the services provider (organizers of the conference).

Other Italian institutions and companies subjected to VAT-exemption policies will not be charged VAT provided that they can prove their specific VAT exemption status.

PAYMENTS
The payment of the registration fee can be done as follows:

Bank transfer to
AIM Italy srl – Banca CR FIRENZE Spa
Florence branch n. 34 – Via Masaccio 41/43 – 50132 Florence, Italy
IBAN: IT57 N030 6902 8981 0000 0000 419
SWIFT: BCITITMM

Please be so kind to mention in the bank transfer the name of the congress and the name of the participant registered.
BANK TRANSFER PAYMENTS WILL BE ACCEPTED ONLY FOR REGISTRATIONS RECEIVED BY MAY 17^th, 2019.
Credit Cards (Visa, Mastercard/Eurocard, American Express)

POLICIES
Each attendee must register separately

Registration payments must be received before the registration deadline for a certain discounted rate to be applied; if payment is not received before the deadline, the next higher rate will be actually applied

1-day conference registration fees are not available

CANCELLATION POLICY
Registration fees will be refunded only if cancellation is received in writing at floretina2019.reg@aimgroup.eu by April 6^th, 2019. Cancellations will be subject to a cancellation fee of € 50.00 + VAT.
For cancellations received after April 6^th, 2019, no refund will be provided.
All approved refunds will be processed and issued 60 days after the congress.

GROUP REGISTRATION
Group Registration is considered when a single sponsor/travel agency registers at least 10 individuals and the official Group registration form is used.

For online group registration, please click here and select “Company Area Group Registration”.

The early registration fee will be applied when the payment is received by March 1^st, 2019, even without the list of participants.

The final list of participants must be inserted in internet within April 15^th, 2019.

The difference between early and interm registration fees must be paid for all the names not included in the final list within April 15^th, 2019.

All registrations pre-paid at the early registration fee have to be used. No refund of the pre-paid fees is due by the Organizing Secretariat.

Last Deadline to send the names of all’ participants is May 20^th, 2019. After this date, registration can be made individually at the NEW Registrations Desk on-site.

Replacements:
Replacements of confirmed registrations are subject to a charge of € 30,00 per participant after May 20^th, 2019.

COLLECTION OF GROUPS’ CONGRESS MATERIAL
The collection of congress material for groups can be done on June 06^th, 2019 only. An appointment is required. Please send an email to floretina2019.reg@aimgroup.eu, no later than March 7^th, 2019. After this date and until April 10^th, 2019 each request of appointment will cost Euro 100,00. After April 10^th, 2019, requests of appointment will be no longer accepted.